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Cancellation Policy

We understand that circumstances may arise where you need to cancel your order. In some cases, we can accommodate cancellations, but please take note of our order cancellation policy outlined below:

Cancellation timeframe

Orders can be canceled before they ship. If your order is placed before 12pm Eastern Time, your order will ship by 6pm the same day. If it is placed after 12pm Eastern Time, it will ship by 6pm the following day.

During this timeframe, we can accept cancellations if you reach out to us at support@extramiletools.com.

In your email, please include:

  • Your name
  • Your order number
  • The item you ordered
  • Any other relevant details pertaining to the cancellation

If your order is successfully canceled within the allowed timeframe, we will issue a full refund to your original payment method. Refunds may take several business days to reflect in your account, depending on your bank or payment provider. See our refund policy for more details.

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