Returns & Refunds

You can return any item within 30 days of delivery, even if it's been lightly used, as long as it's in good condition with all of its parts and original packaging. The customer pays return shipping, and we'll refund your original payment method once we receive and inspect the item. Items that are heavily used, damaged, or missing parts can't be returned unless they're defective.

Defective, damaged, or wrong items

Contact us within 30 days of delivery. We'll provide a prepaid return label, and once we receive the item and confirm the problem, we'll send a replacement or a full refund.

Serial numbers

We record the serial number of every tool we ship. Returned items are checked against our records, and any return that doesn't match won't be accepted.

To start a return, email support@extramiletools.com or call (803) 548-1778.

Retail Locations

Dawsonville, GA

Located right off GA-400, just minutes from the North GA Premium Outlets! Accessible to all of Metro Atlanta!

Fort Mill, SC

Located less than a minute from Charlotte, NC DIRECTLY across the street from Carowinds, our Fort Mill location is easily accessible from I-77 and I-485!

Sarasota, FL

Located right off US-41 just south of Sarasota, our newest location is excited to serve this rapidly growing community!

  • Dawsonville, GA

    243 E Stowers Rd
    Dawsonville, GA 30534

    Open 7 days a week from 9am to 6pm!

    (706) 344-3677

  • Fort Mill, SC

    377 Rubin Center Dr Suite 107
    Fort Mill, SC 29708

    Open 7 days a week from 9am to 6pm!

    (803) 548-1778

  • Sarasota, FL

    303 S Tamiami Trail Unit L
    Nokomis, FL 34275

    Stay tuned for our grand opening!

    (941) 445-5978

Testimonials

Morgan Brammer

Every time I have gone into extra mile tool they have been excellent across the board. If you are looking for the highest quality tools for the lowest prices possible this is hands-down the best place to be. The staff is amazing, the atmosphere is good and the prices are even better. I will never shop anywhere else.

Mark Kendall

If you like DeWalt or Milwaukee tools, or Diablo consumables, you need to visit this place. They do have some other brands and tool items, but those are their main focus. Location is pretty convenient of I-77 near Carowinds. I wish they were closer to me, but when I find myself in that area I always stop in. They have helpful staff too. (I wish they'd bring Makita back as I have a lot of that stuff.)

Jacob McKenzie

This is my first time visiting this store. The employee that was working, came from the opposite side of the store to greet me when I walked in. All the staff seemed really engaged with their customers. They’ve got great deals on almost everything. I’m glad I came by today and I look forward to shopping there again.

Shawn Russell

Extra Miles Tools is officially my new go-to spot for name brand tools. They carry Milwaukee, DeWalt and more—usually up to 40% off retail, and sometimes you can score even extra discounts on top of that. They’ve got everything from brand new in box, new without packaging, and lightly used, all in great shape.

Big shoutout to John for the awesome customer service. He was super patient, showed me around, pointed out all the best deals (especially on brand new items without boxes), and answered every question I threw at him.

Also worth mentioning—the rewards program is legit. The more you buy, the more discounts you unlock, plus they even send birthday rewards.

Read more reviews here